Please remember this is a small business and we are just starting out!!
Refunds due to damage in transit will be approved with proof of damage upon deliviery.

We will provide a lable for you to ship back the damaged one and a new one will be sent.

Returns for refunds:
We will accept all returns as refunds please email
designs@carterscrafts.com with the order number in the subject line and breif description of the issue.